Step 1: Check out PlugShare to find charging stations near you. Once you’re at a station, pull up to an available charger.
Step 2: Choose a charger. Remember, only SAE Combo (CCS) connectors at DC fast chargers and Level 2 type connectors are compatible with your Electric Gig!
Step 3: If you’re at an EVgo station and you have an EVgo account already, you can start charging. If you don’t already have an EVgo account, download the EVgo app to set one up.
If you’re at an Electrify America station, no need to download an app. Simply pay for the charge and send us your receipt.
Step 4: Pay for your charge, snap a pic of your receipt and submit it for a refund here. We’ll start processing the reimbursement via a refund to your card on file within three business days, though the bank may take up to five days to complete the process.