If there’s an issue ending your trip, we’ll both text you and let you know through the app. There are lots of reasons why you might not be able to end your trip, but here are a few of the most common:
- You’re trying to end the trip outside of the Gig's original HomeZone or outside a HomeZone entirely.
- A door or the trunk might be open.
- The car isn’t turned off.
If you still can’t end your trip, get in touch. Use in-app chat button or call (800) 464‑0889.