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  1. GIG Car Share Member Support Center
  2. Self Help
  3. How It Works

How It Works

  • ◉ What do I do if I get into an accident or there is an emergency situation?
  • ◉ How do I reserve Gig?
  • ◉ Where can I find a car?
  • ◉ What do the lights on the windshield reader mean?
  • ◉ Can I bring my pets, eat and/or smoke in the cars?
  • ◉ Is Gig equipped for kids?
  • ◉ What is the HomeZone?
  • ◉ How do I unlock and start the Gig?
  • ◉ How do I end my trip?
  • ◉ Why can’t I end my trip?
  • ◉ The lights on the Gig Card windshield reader are off. What does this mean?
  • ◉ What if the car is damaged or dirty?
  • ◉ Can someone else drive during my reservation?
  • ◉ What type of operating system does Gig work best with?
  • ◉ How do the bike racks work?
  • ◉ Help. I'm in the car and it has locked itself, but I haven't even started it yet!
  • ◉ Can I play my own music and charge my phone?
  • ◉ What happens if I get pulled over? How do I show proof of insurance?
  • ◉ Can I use Gig if I don’t have a smartphone?
  • ◉ What do the color pins mean on the map?


© 2021 A3 Mobility LLC. All rights reserved. GIG and G Logo are trademarks of A3 Mobility LLC.

P.O. Box 24502,
Oakland, CA 94623
(800) 464‑0889

membersupport@gigcarshare.com